Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know by sending us detailed photos of the unused items and a brief explanation to support@ladiesfashionstoe.com (or message us through the live chat) and we will provide refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund, if your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 30 days after you receive your package.
